Refund policy
This policy explains how subscription renewals, cancellations and refund requests work for paid LinkBounce plans operated by SALEFDE LLC.
Merchant of Record
For paid subscriptions, our order process is conducted by our online reseller and Merchant of Record, Dodo Payments. Dodo Payments handles payment processing, applicable sales tax or VAT calculation, invoices and refunds under Dodo Payments' Buyer Terms.
Plans, billing cycles and automatic renewal
LinkBounce offers a Free plan ($0/month) and two paid subscription tiers: Creator ($8/month or $80/year) and Pro ($14/month or $140/year), billed in USD plus applicable taxes calculated at checkout. Paid subscriptions renew automatically at the end of each monthly or annual billing cycle unless canceled before the renewal date. Reaching a monthly DM allowance never triggers automatic overage charges.
How to cancel your subscription
- Sign in to your LinkBounce workspace and open Plans (
/plans). - Select Cancel at period end (or open the Dodo Payments billing portal) and confirm cancellation.
- By default, your cancellation is scheduled for the end of your current paid billing period. Your workspace retains Creator or Pro features until that period ends, after which it returns to the Free plan ($0/month) with no further renewal charges.
You can also remove a scheduled cancellation before the period ends by clicking Resume subscription on the Plans page.
Refund eligibility and statutory withdrawal rights
Refund requests for paid LinkBounce subscriptions are reviewed by SALEFDE LLC and processed through Dodo Payments in accordance with Dodo Payments' Buyer Terms and applicable consumer protection laws:
- Statutory cooling-off and consumer rights: Nothing in this policy limits mandatory cancellation, withdrawal or refund rights that apply under the laws of your jurisdiction (including statutory 14-day cooling-off rights for eligible consumers where required by law).
- Duplicate charges or billing errors: Verified duplicate charges, unauthorized billing after a confirmed cancellation before renewal, or technical billing errors are refunded in full.
- Mid-cycle cancellations and downgrades: Scheduling a cancellation or downgrade for the end of a billing cycle stops future renewals while preserving paid plan access through the end of the already-billed period; partial-period credits are not automatically issued merely for unused time remaining in an active cycle unless required by applicable law.
How to request a refund
To request a refund on a paid LinkBounce payment, email info@linkbounce.com or submit a request to SALEFDE LLC via our request form with your account email and Dodo Payments payment or invoice reference. Approved refunds are returned by Dodo Payments to the original payment method and automatically synchronize the associated subscription entitlement in LinkBounce.
Contact
Operator: SALEFDE LLC. Email info@linkbounce.com, use the request form, or see our Terms of service and Privacy notice.